Upon dispatching your order, we'll promptly forward a confirmation email and a WhatsApp Message notifying you that your order has been fulfilled, accompanied by the tracking information from the courier company.
Your order will typically reach you within 8-10 working days, accounting for factors such as distance from Delhi, chosen payment method, and product customisations. Generally, all orders are processed and dispatched within 10 working days.
You can cancel the order within 12 hours of order placement. After 12 hours, no order can be cancelled. In case, after 12 hours of order placement, you require any changes or have placed the wrong order, you may connect with the support team at care@mamicha.in and/or call us at 011-47095802/+91-7303169675 between Monday and Saturday, 10 AM to 6 PM.
We offer multiple payment options for your conviniece. You can opt for online; UPI Wallet, UPI, and Netbanking. As we are a made-to-order brand, COD is applicable to select pieces only. In the case of COD, there will be an additional charge of INR 150.
Upon receiving your order, our dedicated support team will promptly connect with you either via phone call or through Messages to verify the details. Once we've confirmed your order specifics and measurements, we proceed with crafting your made-to-order garment. Your satisfaction and precise customization are our top priorities throughout the process.
We offer the convenience of reverse pick-up in select cases, subject to an additional charge of Rs. 200. To determine if your order qualifies for this service, kindly reach out to us via email at care@mamicha.in
Each piece is curated just for you and as per your body measurements, thus we do not offer exchanges, returns or refunds on our products. Though,you can raise a concern within 5 days of receiving the product
As a policy, we do not offer returns or refunds on our garments as every piece is a Made to Order Piece.
In case of sizing confusion, you can book a video call or a telephone call with our stylists to help you with the measurements.
To exchange a product or report damage in transit, please get in touch with our Customer Care within 48 hours of delivery:
Your Mamicha clothing is made with a lot of love, care & attention to detail and held up to the highest quality standards.
You can raise a concern within 5 days of receiving the product.
You can opt for a one-time free alteration from our side in case of any major size error.
We give a 3” extra margin in every piece we deliver along with extra trims & thread for our customer’s convenience.
