RETURNS, REFUNDS AND EXCHANGE

- Your Mamicha clothing is made with a lot of love, care & attention to detail and held up to the highest quality standards.

-You can raise a concern within 5 days of receiving the product.

- As a policy, we do not offer returns or refunds on our Made to Order Pieces. 

- In case of sizing confusion, you can book a video call or a telephone call with our stylists to help you with the measurements. 

- We give a 3” extra margin in every piece we deliver along with extra trims & thread for our customer’s convenience

- Accessories are not applicable to returns and refunds. However, if you receive a damaged piece, we'll replace it for you. Additionally, in the case of belts, if sizing is the issue, we can exchange it for a belt that is the perfect size for you. 

- Our exchange policy is not valid on clearance sale orders/items. 

- Our exchange policy for size/defects is not applicable more than once. 

- To exchange a product or report damage in transit, please get in touch with our Customer Care within 48 hours of delivery:

• by email at care@mamicha.in.with your order number, date of transaction, delivery address and image of the wrongfully delivered, defective item, or size exchange.
• Check the products carefully once you receive them and mention any tampering with the package, missing item or damage/ breakage on the delivery receipt presented by the courier partner.

- No refunds would be given if the customer has provided the wrong or incomplete shipping address, there are 3 failed delivery attempts by our shipping agency and/or the package is refused by the recipient.

- You can cancel the order within 12 hours of order placement. After 12 hours, no order can be cancelled. In case, after 12 hours of order placement, you require any changes or have placed the wrong order, you may connect with the support team at care@mamicha.in and/or call us at  011-47095802/+91-7303169675 between Monday and Saturday, 10 AM to 6 PM.