Refund Policy
Refund Process
Once the returned item reaches our warehouse (usually 07-10 working days after pickup), it undergoes a quality check. After approval, the refund is initiated.
Deductions (Reverse Shipping Fee)
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A flat Reverse Shipment Fee of ₹100 will be deducted from your total refund amount to cover the courier charges for picking up the packet from your home.
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Example: If you return a product worth ₹1500, you will receive a refund of ₹1400.
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Exception: If the return is due to a manufacturing defect or a wrong product sent by us, the full amount will be refunded (no deduction).
Refund Methods
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Prepaid Orders: The amount will be refunded to the original source of payment (Credit Card/UPI/Net Banking).
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COD Orders: We will ask for your Bank Account details or UPI ID to process the transfer. Alternatively, we can issue Store Credit (valid for 1 year) for instant use.
Timeline
Please allow 05-07 business days for the amount to reflect in your bank account after the refund is initiated.